Return & Refund Policy
At GadgetBuys.com, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help. Please review our return and refund policy below before initiating a return.
Eligibility for Returns
We accept returns within 7 days of delivery only if the product is:
- Defective
- Physically damaged during delivery
- Incorrect item sent
To qualify for a return:
- The item must be unused and in its original packaging
- All accessories, manuals, and warranty cards must be included
- The product must be free from physical damage, scratches, or signs of use
Non-Returnable Items
The following products cannot be returned unless defective:
- Used or opened items
- Software, digital products, or gift cards
- Hygiene-sensitive items such as earbuds, headphones, wearable gadgets (unless sealed and unused)
Return Process
To initiate a return:
- Contact us within 24 hours of receiving the product via:
- Email: sales@gadgetbuys.com
- Phone: +88 01886-404444, +88 01886-707777
- Provide your order number, a description of the issue, and photos (if applicable)
- Our support team will verify and guide you through the return process
Please do not return any product without prior approval from our support team.
Refund Policy
- Refunds are processed only after inspection of the returned item
- Approved refunds will be issued via your original payment method or bKash/Nagad transfer
- Refunds may take 5–7 business days to reflect in your account
Exchange Policy
- If the product is available in stock, you may choose to exchange instead of a refund
- Exchange is subject to item availability and approval
Important Notes
- Returns sent without prior communication may be rejected
- We are not responsible for returns lost or damaged in transit
- Shipping charges are non-refundable, unless the return is due to our error
Need Help?
For any return-related questions or concerns, contact our support team:
Email: sales@gadgetbuys.com
Phone: +88 01886-404444, +88 01886-707777
GadgetBuys.com – Buy with Confidence. Return with Ease.